When conflicts and other difficulties arise, and productivity is impaired, the EAP can design a customized intervention to help resolve specific group problems. These interventions include team building, anger management, conflict resolution, performance management, problem-solving groups, leadership improvement, and organizational change.
All organizational interventions are designed to repair or improve the working relationships between unit members, improve interpersonal communication and reduce misunderstandings, identify common goals, increase operational performance and achieve a stronger commitment to the agency mission.